Terms and Conditions
Effective Date: 30 July 2025 · Last Updated: 1 June 2026
Welcome to Educifly Infinity LLP ("Educifly", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, free tools, and online tutoring services (together, the "Services"). By accessing our website, booking a session, or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
Because we serve students and families in many countries — including across Europe, the United Kingdom, the United States, India, the Middle East and Asia — please also read our Privacy Policy, which forms part of these Terms.
1. Who We Are
• Entity: Educifly Infinity LLP
• Registered office: WZ-151, 1st Floor, Sri Nagar Colony, Delhi – 110034, India
• Email: richa@educifly.com
• Phone / WhatsApp: +91 95993 31646 (Mon–Sat, 10:00am–6:00pm IST)
2. Eligibility and Parental Consent
• Our Services are intended for IB, MYP, IGCSE, AP and SAT students, many of whom are minors.
• If you are a minor, a parent or legal guardian must read and accept these Terms on your behalf, book and pay for Services, and supervise your use of them.
• By booking on behalf of a child, the parent/guardian confirms they have authority to do so and agree to these Terms.
• You agree to provide accurate, current, and complete information and to keep it up to date.
3. Our Services
• Educifly provides personalised one-to-one online tutoring and related educational materials for educational purposes only.
• Tutoring is delivered live and online. We do not currently record sessions; if we introduce session recordings in future, we will notify you in advance and obtain consent where required (see our Privacy Policy for how recordings would be handled).
• We pair each student with a subject specialist. We may, where reasonable, change an assigned tutor to maintain teaching quality and continuity.
4. Accounts and Security
• You may need to create an account or provide booking details to access certain Services.
• You are responsible for keeping your account credentials confidential and for all activity under your account.
• Please notify us immediately at richa@educifly.com if you suspect any unauthorised use of your account.
5. Free Tools (IB IA Topic Generator, Calculators, etc.)
• We offer free online tools such as the IB IA Topic Generator, IB Score Calculator, and Session Calculator.
• These tools are provided "as is" and for general guidance only. Results, estimates, and suggestions are not guaranteed to be accurate, complete, or suitable for your specific circumstances and do not represent official IB, Cambridge, Edexcel, College Board, or examiner outcomes.
• You should independently verify any output before relying on it. We are not liable for decisions made based on these tools.
6. Booking, Payments, and Pricing
• Fees, packages, and session details will be communicated to you before purchase. Prices may be shown in different currencies depending on your location.
• Payment must be made in full according to the agreed plan unless otherwise stated.
• We process payments through secure third-party payment gateways; we do not store full card details ourselves.
• You are responsible for any applicable taxes, currency-conversion charges, or bank fees that apply to your payment.
7. Scheduling, Cancellations, and Refunds
Scheduling
• Lessons must be scheduled in advance through the agreed booking method.
• Times are coordinated across time zones; please confirm your local time for each session.
Cancellations and rescheduling
• Cancellations or rescheduling require at least 24 hours' notice.
• Sessions cancelled with less than 24 hours' notice, or missed without notice ("no-show"), may be charged in full.
Refunds
• Free trial: the introductory trial class is free; no payment or refund applies.
• Unused, prepaid sessions: you may request a refund for sessions you have paid for but not yet taken, subject to any reasonable administrative deduction, by emailing richa@educifly.com with your booking details.
• Completed sessions are non-refundable.
• Approved refunds are issued to the original payment method within a reasonable period.
• Nothing in this section limits any statutory cancellation or refund rights you may have under the consumer-protection laws of your country.
8. Tutor Responsibilities
• Our tutors are qualified, experienced educators and subject specialists.
• Tutors deliver lessons as scheduled, maintain professionalism, and follow our safeguarding and conduct standards.
• Tutors must not share personal contact details with students/parents or arrange or accept tutoring or payments outside the Educifly platform.
9. Student and Parent Responsibilities
• Students should attend lessons on time, prepared, and ready to participate.
• Respectful, appropriate communication with tutors and staff is required at all times.
• Students must not record, copy, redistribute, or publish session content or materials without our written permission.
• Sharing inappropriate content, abusive behaviour, or any misuse of the Services may result in suspension or termination without refund.
10. Acceptable Use
You agree not to:
• use the Services for any unlawful, harmful, or fraudulent purpose;
• harass, abuse, or harm tutors, staff, or other users;
• attempt to gain unauthorised access to our systems, disrupt the Services, or introduce malicious code;
• scrape, copy, or exploit our website, tools, or materials beyond permitted personal use.
11. Intellectual Property
• All lesson materials, resources, tools, text, graphics, logos, and content provided by Educifly are owned by or licensed to Educifly Infinity LLP and are protected by copyright and other intellectual-property laws.
• You may use these materials for the student's personal, non-commercial educational use only.
• Unauthorised copying, distribution, resale, or commercial use is strictly prohibited.
Third-party trademarks
"IB" and "International Baccalaureate" are registered trademarks of the International Baccalaureate Organization. "IGCSE" and related marks are owned by Cambridge University Press & Assessment and/or Pearson Education (Edexcel). "AP", "Advanced Placement", "SAT" and "PSAT/NMSQT" are trademarks registered by the College Board.
Educifly Infinity LLP uses these names only in a descriptive, referential way to indicate the curricula and examinations our tutoring supports. Educifly is independent from, and is not affiliated with, authorised by, or endorsed by the International Baccalaureate Organization, Cambridge University Press & Assessment, Pearson Education, or the College Board.
This service has been developed independently from and is not endorsed by the International Baccalaureate Organization. AP® and SAT® are trademarks registered by the College Board, which is not affiliated with, and does not endorse, this website.
12. Limitation of Liability
• We strive to provide high-quality tutoring but cannot guarantee any specific grade, exam result, or academic outcome, as these depend on many factors outside our control.
• To the fullest extent permitted by law, Educifly is not liable for indirect, incidental, special, or consequential losses arising from your use of the Services.
• Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law (including your statutory consumer rights).
• Where liability cannot be excluded but can be limited, our total liability is limited to the amount you paid to us for the Services giving rise to the claim.
13. Indemnity
You agree to indemnify and hold harmless Educifly Infinity LLP and its team from any claims, losses, or expenses arising from your breach of these Terms or misuse of the Services, to the extent permitted by law.
14. Force Majeure
We are not responsible for any failure or delay in providing the Services caused by events beyond our reasonable control, including internet or power outages, platform failures, natural disasters, illness, or government action. We will make reasonable efforts to reschedule affected sessions.
15. Termination of Services
• We may suspend or terminate your access to the Services if these Terms are violated or to protect our users, tutors, or platform.
• Either party may end the tutoring arrangement with reasonable prior notice. Any refund for unused sessions will be handled under Section 7.
16. Privacy
Your privacy matters to us. Please review our Privacy Policy to understand how we collect, use, store, and protect your personal data, including data relating to children.
17. Governing Law and Dispute Resolution
• These Terms are governed by the laws of India.
• Subject to any mandatory consumer-protection rights you may have in your country of residence, the courts of Delhi, India shall have exclusive jurisdiction over any dispute.
• Grievance redressal: before pursuing formal action, please raise any concern with our Grievance Officer below; we will work in good faith to resolve it promptly.
18. Grievance Officer
In line with applicable consumer-protection and IT rules, complaints may be directed to:
• Grievance Officer: Richa Jain, Educifly Infinity LLP
• Email: richa@educifly.com
• Phone / WhatsApp: +91 95993 31646 (Mon–Sat, 10:00am–6:00pm IST)
We aim to acknowledge complaints promptly and resolve them within the timeframes required by applicable law.
19. General
• Severability: if any provision of these Terms is found unenforceable, the remaining provisions stay in full effect.
• No waiver: our failure to enforce any right does not waive that right.
• Entire agreement: these Terms, together with the Privacy Policy and any plan details you agree to, form the entire agreement between you and Educifly regarding the Services.
• Assignment: you may not transfer your rights under these Terms; we may assign ours as part of a business transfer.
20. Changes to These Terms
We may update these Terms from time to time. We will post the updated version on this page with a revised "Last Updated" date. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
21. Contact Us
For any question about these Terms, contact:
• Educifly Infinity LLP
• Email: richa@educifly.com
• Phone / WhatsApp: +91 95993 31646 (Mon–Sat, 10:00am–6:00pm IST)
• Registered office: WZ-151, 1st Floor, Sri Nagar Colony, Delhi – 110034, India
These Terms & Conditions are provided for general information and transparency. They are not legal advice. We recommend confirming the final version with a qualified legal professional in the relevant jurisdictions.